1. Introduction
Taxi for Pet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pet transportation services across India.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, and phone number that you provide when making a booking.
- Pet Data: Information about your pets including name, type, age, weight, and any medical details relevant to safe transport.
- Booking Data: Travel dates, pickup and drop-off locations, vehicle preferences, and trip history.
- Device Data: IP address, browser type, and access times collected automatically when you visit our website.
3. Use of Your Information
We use the information collected to:
- Process and confirm your pet transport bookings.
- Send real-time journey updates and communication via WhatsApp and email.
- Coordinate with our drivers and pet handlers for safe delivery.
- Improve our services, website, and customer experience.
- Send promotional communications (you can opt out at any time).
4. Disclosure of Your Information
We may share your information in the following situations:
- With drivers and pet handlers who fulfil your booking — only the minimum necessary information is shared.
- With payment processors to complete transactions securely.
- If required by law or to protect the rights and safety of our users.
5. Security of Your Information
We use industry-standard security measures to protect your personal information. While we take every reasonable precaution, no transmission over the internet is 100% secure. We encourage you to use strong passwords and not share your booking details publicly.
6. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us at booking@taxiforpet.com or call us at +91 9157576555. We are available 24/7.